/* ═══════════════════════════════════════════════════════════════
   Óptica Italiana — Commercial Conversation Intelligence
   Brand: diseñador-optica · Layout: data-dense executive report
   ═══════════════════════════════════════════════════════════════ */

:root {
  --oi-azul-primario: #003595;
  --oi-azul-secundario: #0b3b8c;
  --oi-azul-acento: #0170b9;
  --oi-rojo: #d11c24;
  --oi-blanco: #ffffff;
  --oi-gris-claro: #f5f5f5;
  --oi-gris-texto: #333333;
  --oi-gris-suave: #666666;
  --oi-border: #e2e8f0;

  --chart-cerrado: #0d9488;
  --chart-abierto: #0170b9;
  --chart-perdido: #d11c24;
  --chart-sin-des: #666666;
  --chart-indet: #0b3b8c;

  --font-heading: "Work Sans", system-ui, sans-serif;
  --font-body: "Heebo", system-ui, sans-serif;
  --font-meta: "Roboto", system-ui, sans-serif;
  --radius: 12px;
  --shadow: 0 2px 8px rgba(0, 0, 0, 0.08);
  --shadow-lg: 0 8px 24px rgba(0, 53, 149, 0.1);
  --topbar-h: auto;
  --footer-h: 7rem;
}

*,
*::before,
*::after {
  box-sizing: border-box;
}

html {
  font-size: 16px;
  scroll-behavior: smooth;
}

body {
  margin: 0;
  font-family: var(--font-body);
  font-weight: 400;
  color: var(--oi-gris-texto);
  background: var(--oi-gris-claro);
  line-height: 1.6;
  -webkit-font-smoothing: antialiased;
  padding-bottom: var(--footer-h);
}

/* ─── Top bar ─── */
.report-topbar {
  background: linear-gradient(
    135deg,
    var(--oi-azul-primario) 0%,
    var(--oi-azul-secundario) 100%
  );
  color: var(--oi-blanco);
  box-shadow: var(--shadow-lg);
  border-bottom: 3px solid var(--oi-azul-acento);
}

.report-topbar__inner {
  max-width: 1400px;
  margin: 0 auto;
  padding: 1rem 1.5rem 1.25rem;
  display: grid;
  grid-template-columns: auto 1fr auto;
  gap: 1.25rem 2rem;
  align-items: center;
}

.report-topbar__brand {
  display: flex;
  align-items: center;
  gap: 0.75rem;
}

.report-topbar__logo {
  display: flex;
  align-items: center;
  cursor: pointer;
  transition: opacity 0.2s ease;
}

.report-topbar__logo:hover {
  opacity: 0.88;
}

.report-topbar__logo:focus-visible {
  outline: 2px solid var(--oi-blanco);
  outline-offset: 3px;
  border-radius: 4px;
}

.report-topbar__logo img {
  display: block;
  height: 36px;
  width: auto;
  max-width: 130px;
  object-fit: contain;
}

/* Logo Óptica: colores originales sobre pastilla blanca (evita el “círculo blanco” del invert) */
.report-topbar__logo:not(.report-topbar__logo--condor) img {
  background: rgba(255, 255, 255, 0.96);
  border-radius: 6px;
  padding: 4px 10px;
  box-sizing: content-box;
}

.report-topbar__logo--condor img {
  height: 28px;
  max-width: 80px;
  filter: brightness(0) invert(1);
}

.report-topbar__divider {
  width: 1px;
  height: 32px;
  background: rgba(255, 255, 255, 0.35);
}

.report-topbar__overline {
  margin: 0 0 0.2rem;
  font-family: var(--font-meta);
  font-size: 0.7rem;
  font-weight: 500;
  letter-spacing: 0.12em;
  text-transform: uppercase;
  opacity: 0.85;
}

.report-topbar__title {
  margin: 0;
  font-family: var(--font-heading);
  font-size: clamp(1.1rem, 2.5vw, 1.45rem);
  font-weight: 700;
  line-height: 1.2;
  letter-spacing: -0.02em;
}

.report-topbar__subtitle {
  margin: 0.35rem 0 0;
  font-family: var(--font-meta);
  font-size: 0.8rem;
  opacity: 0.9;
}

.report-topbar__actions {
  display: flex;
  flex-wrap: wrap;
  gap: 0.5rem;
  justify-content: flex-end;
}

/* ─── Buttons ─── */
.btn {
  border: none;
  border-radius: var(--radius);
  padding: 0.55rem 1.1rem;
  font-family: var(--font-heading);
  font-size: 0.8rem;
  font-weight: 600;
  letter-spacing: 0.02em;
  cursor: pointer;
  transition: background-color 0.2s ease, color 0.2s ease, border-color 0.2s ease;
}

.btn:focus-visible {
  outline: 2px solid var(--oi-azul-acento);
  outline-offset: 2px;
}

.btn--primary {
  background: var(--oi-blanco);
  color: var(--oi-azul-primario);
}

.btn--primary:hover {
  background: #e8f0fa;
}

.btn--ghost {
  background: transparent;
  color: var(--oi-blanco);
  border: 1.5px solid rgba(255, 255, 255, 0.45);
}

.btn--ghost:hover {
  background: rgba(255, 255, 255, 0.12);
  border-color: rgba(255, 255, 255, 0.7);
}

.btn--outline {
  background: var(--oi-blanco);
  color: var(--oi-azul-primario);
  border: 1.5px solid var(--oi-azul-primario);
  align-self: end;
}

.btn--outline:hover {
  background: var(--oi-azul-primario);
  color: var(--oi-blanco);
}

/* ─── Main content ─── */
.report-main {
  max-width: 1400px;
  margin: 0 auto;
  padding: 1.5rem 1.5rem 2rem;
}

.filter-note {
  font-family: var(--font-meta);
  font-size: 0.8rem;
  color: var(--oi-gris-suave);
  margin: 0 0 1rem;
}

.disclaimer {
  background: var(--oi-blanco);
  border-left: 6px solid var(--oi-azul-primario);
  padding: 0.85rem 1.1rem;
  border-radius: 0 var(--radius) var(--radius) 0;
  font-size: 0.85rem;
  margin-bottom: 1.5rem;
  color: var(--oi-gris-texto);
  box-shadow: var(--shadow);
}

.disclaimer code {
  font-family: ui-monospace, monospace;
  font-size: 0.8em;
  color: var(--oi-azul-secundario);
  background: var(--oi-gris-claro);
  padding: 0.1em 0.35em;
  border-radius: 4px;
}

/* ─── KPIs ─── */
.kpis {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(150px, 1fr));
  gap: 1rem;
  margin-bottom: 1.5rem;
}

.kpi {
  background: var(--oi-blanco);
  border-radius: var(--radius);
  padding: 1rem 1.25rem;
  box-shadow: var(--shadow);
  border: 1px solid var(--oi-border);
  border-top: 3px solid var(--oi-azul-primario);
}

.kpi__label {
  font-family: var(--font-meta);
  font-size: 0.7rem;
  font-weight: 500;
  text-transform: uppercase;
  letter-spacing: 0.08em;
  color: var(--oi-gris-suave);
}

.kpi__value {
  font-family: var(--font-heading);
  font-size: 1.85rem;
  font-weight: 700;
  color: var(--oi-azul-primario);
  margin-top: 0.2rem;
  line-height: 1.1;
}

.kpi__sub {
  font-family: var(--font-meta);
  font-size: 0.75rem;
  color: var(--oi-gris-suave);
  margin-top: 0.15rem;
}

/* ─── Charts ─── */
.charts-grid {
  display: grid;
  grid-template-columns: repeat(2, 1fr);
  gap: 1.25rem;
  margin-bottom: 1.5rem;
}

.chart-card {
  background: var(--oi-blanco);
  border-radius: var(--radius);
  padding: 1.15rem 1.25rem;
  box-shadow: var(--shadow);
  border: 1px solid var(--oi-border);
}

.chart-card h3 {
  margin: 0 0 0.85rem;
  font-family: var(--font-heading);
  font-size: 0.9rem;
  font-weight: 600;
  color: var(--oi-azul-primario);
}

.chart-wrap {
  position: relative;
  height: 260px;
}

/* ─── Filters ─── */
.filters {
  display: flex;
  flex-wrap: wrap;
  gap: 0.75rem 1rem;
  margin-bottom: 1.25rem;
  padding: 1rem 1.15rem;
  background: var(--oi-blanco);
  border-radius: var(--radius);
  border: 1px solid var(--oi-border);
  box-shadow: var(--shadow);
  align-items: flex-end;
}

.filters__field {
  display: flex;
  flex-direction: column;
  gap: 0.3rem;
  cursor: default;
}

.filters__field--check {
  flex-direction: row;
  align-items: center;
  gap: 0.5rem;
  padding-bottom: 0.45rem;
  min-height: 44px;
  cursor: pointer;
}

.filters__field--check input {
  width: 1rem;
  height: 1rem;
  accent-color: var(--oi-azul-primario);
  cursor: pointer;
}

.filters__label {
  font-family: var(--font-meta);
  font-size: 0.7rem;
  font-weight: 500;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  color: var(--oi-gris-suave);
}

.filters select,
.filters input[type="search"] {
  padding: 0.5rem 0.65rem;
  min-height: 44px;
  border: 1px solid var(--oi-border);
  border-radius: 8px;
  min-width: 140px;
  background: var(--oi-blanco);
  font-family: var(--font-body);
  font-size: 0.875rem;
  color: var(--oi-gris-texto);
  transition: border-color 0.2s ease, box-shadow 0.2s ease;
}

.filters input[type="search"] {
  min-width: 220px;
}

.filters select:focus,
.filters input:focus {
  outline: none;
  border-color: var(--oi-azul-acento);
  box-shadow: 0 0 0 3px rgba(1, 112, 185, 0.2);
}

/* ─── Table + detail ─── */
.layout {
  display: grid;
  grid-template-columns: 1fr 380px;
  gap: 1.25rem;
  align-items: start;
}

.table-card {
  background: var(--oi-blanco);
  border-radius: var(--radius);
  box-shadow: var(--shadow);
  border: 1px solid var(--oi-border);
  overflow: hidden;
}

.table-header {
  padding: 1rem 1.25rem;
  border-bottom: 1px solid var(--oi-border);
  display: flex;
  justify-content: space-between;
  align-items: center;
  background: linear-gradient(90deg, var(--oi-gris-claro), var(--oi-blanco));
}

.table-header h3 {
  margin: 0;
  font-family: var(--font-heading);
  font-size: 1rem;
  font-weight: 600;
  color: var(--oi-azul-primario);
}

.table-header__count {
  font-family: var(--font-meta);
  font-size: 0.75rem;
  color: var(--oi-gris-suave);
}

.table-scroll {
  max-height: 520px;
  overflow-y: auto;
}

table {
  width: 100%;
  border-collapse: collapse;
  font-size: 0.82rem;
}

th {
  position: sticky;
  top: 0;
  background: var(--oi-azul-primario);
  color: var(--oi-blanco);
  text-align: left;
  padding: 0.65rem 0.75rem;
  font-family: var(--font-heading);
  font-weight: 600;
  font-size: 0.72rem;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  z-index: 1;
}

td {
  padding: 0.55rem 0.75rem;
  border-bottom: 1px solid var(--oi-border);
  vertical-align: top;
}

tr {
  cursor: pointer;
  transition: background-color 0.15s ease;
}

tr:hover,
tr.active {
  background: rgba(1, 112, 185, 0.06);
}

/* ─── Badges ─── */
.badge {
  display: inline-block;
  padding: 0.15rem 0.5rem;
  border-radius: 999px;
  font-family: var(--font-meta);
  font-size: 0.68rem;
  font-weight: 500;
  white-space: nowrap;
}

.badge-cerrado {
  background: rgba(13, 148, 136, 0.12);
  color: var(--chart-cerrado);
}
.badge-abierto {
  background: rgba(1, 112, 185, 0.12);
  color: var(--chart-abierto);
}
.badge-perdido {
  background: rgba(209, 28, 36, 0.1);
  color: var(--chart-perdido);
}
.badge-sin_des {
  background: var(--oi-gris-claro);
  color: var(--oi-gris-suave);
}
.badge-indet {
  background: rgba(11, 59, 140, 0.1);
  color: var(--chart-indet);
}
.badge-hot {
  background: rgba(209, 28, 36, 0.12);
  color: var(--oi-rojo);
}
.badge-warm {
  background: rgba(234, 88, 12, 0.12);
  color: #c2410c;
}
.badge-cold {
  background: rgba(1, 112, 185, 0.1);
  color: var(--oi-azul-secundario);
}
.badge-calidad-alta {
  background: rgba(21, 128, 61, 0.14);
  color: #15803d;
  font-weight: 600;
}
.badge-calidad-media {
  background: rgba(217, 119, 6, 0.14);
  color: #b45309;
  font-weight: 600;
}
.badge-calidad-baja {
  background: rgba(209, 28, 36, 0.12);
  color: var(--oi-rojo);
  font-weight: 600;
}

/* ─── Detail panel ─── */
.detail-panel {
  background: var(--oi-blanco);
  border-radius: var(--radius);
  box-shadow: var(--shadow);
  border: 1px solid var(--oi-border);
  position: sticky;
  top: 1rem;
  max-height: calc(100vh - 2rem);
  display: flex;
  flex-direction: column;
}

.detail-empty {
  padding: 3rem 1.5rem;
  text-align: center;
  color: var(--oi-gris-suave);
  font-size: 0.9rem;
}

.detail-header {
  padding: 1rem 1.25rem;
  border-bottom: 1px solid var(--oi-border);
  border-left: 4px solid var(--oi-azul-acento);
}

.detail-header h3 {
  margin: 0 0 0.5rem;
  font-family: var(--font-heading);
  font-size: 1rem;
  color: var(--oi-azul-primario);
}

.meta-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 0.35rem 0.75rem;
  font-size: 0.78rem;
}

.meta-grid dt {
  font-family: var(--font-meta);
  color: var(--oi-gris-suave);
  font-weight: 500;
}

.meta-grid dd {
  margin: 0;
  color: var(--oi-gris-texto);
}

.evidencia {
  margin-top: 0.75rem;
  padding: 0.65rem;
  background: var(--oi-gris-claro);
  border-radius: 8px;
  font-size: 0.8rem;
  font-style: italic;
  border-left: 3px solid var(--oi-azul-acento);
}

.transcript-box {
  flex: 1;
  overflow-y: auto;
  padding: 1rem 1rem 1.25rem;
  font-size: 0.82rem;
  line-height: 1.5;
  background: #e8eaed;
}

.msg {
  margin-bottom: 0.65rem;
  padding: 0.6rem 0.85rem;
  border-radius: 8px;
  border-left: 4px solid transparent;
  max-width: 100%;
}

.msg__role {
  display: inline-block;
  font-family: var(--font-heading);
  font-size: 0.65rem;
  font-weight: 700;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  margin-bottom: 0.35rem;
}

.msg__body {
  margin: 0;
  font-family: var(--font-body);
  font-size: 0.8rem;
  color: var(--oi-gris-texto);
  white-space: pre-wrap;
  word-break: break-word;
}

.msg--contacto {
  background: #c8f5e4;
  border: 1px solid #6ee7b7;
  border-left: 5px solid #059669;
  box-shadow: 0 1px 3px rgba(5, 150, 105, 0.12);
}

.msg--contacto .msg__role {
  color: #065f46;
  background: #a7f3d0;
  padding: 0.2rem 0.5rem;
  border-radius: 4px;
}

.msg--contacto .msg__body {
  color: #134e4a;
}

.msg--agente {
  background: #cfe3fc;
  border: 1px solid #93c5fd;
  border-left: 5px solid var(--oi-azul-primario);
  box-shadow: 0 1px 3px rgba(0, 53, 149, 0.12);
}

.msg--agente .msg__role {
  color: var(--oi-blanco);
  background: var(--oi-azul-primario);
  padding: 0.2rem 0.5rem;
  border-radius: 4px;
}

.msg--agente .msg__body {
  color: #1e3a5f;
}

.msg--bot {
  background: #f5f3ff;
  border-left-color: #7c3aed;
}

.msg--bot .msg__role {
  color: #5b21b6;
  background: rgba(124, 58, 237, 0.12);
  padding: 0.15rem 0.45rem;
  border-radius: 4px;
}

.msg--system {
  font-family: ui-monospace, monospace;
  font-size: 0.72rem;
  color: var(--oi-gris-suave);
  background: var(--oi-blanco);
  border-left-color: var(--oi-border);
  padding: 0.4rem 0.65rem;
}

/* ─── Loading / error ─── */
.loading,
.error-box {
  text-align: center;
  padding: 4rem 2rem;
  color: var(--oi-gris-suave);
  font-family: var(--font-body);
}

.loading__spinner {
  display: inline-block;
  width: 28px;
  height: 28px;
  border: 3px solid var(--oi-border);
  border-top-color: var(--oi-azul-primario);
  border-radius: 50%;
  animation: spin 0.8s linear infinite;
  vertical-align: middle;
  margin-right: 0.5rem;
}

@keyframes spin {
  to {
    transform: rotate(360deg);
  }
}

.error-box code {
  display: block;
  margin-top: 1rem;
  background: var(--oi-blanco);
  padding: 0.75rem;
  border-radius: 8px;
  font-size: 0.85rem;
  border: 1px solid var(--oi-border);
}

.error-box a {
  color: var(--oi-azul-acento);
}

/* ─── Footer ─── */
.report-footer {
  position: fixed;
  bottom: 0;
  left: 0;
  right: 0;
  background: var(--oi-blanco);
  border-top: 1px solid var(--oi-border);
  box-shadow: 0 -4px 16px rgba(0, 0, 0, 0.06);
  z-index: 50;
}

.report-footer__inner {
  max-width: 1400px;
  margin: 0 auto;
  padding: 0.85rem 1.5rem;
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 0.5rem 1.5rem;
}

.report-footer__legal {
  margin: 0;
  font-family: var(--font-heading);
  font-size: 0.8rem;
  font-weight: 600;
  color: var(--oi-azul-primario);
  letter-spacing: 0.01em;
}

.report-footer__meta {
  margin: 0;
  font-family: var(--font-meta);
  font-size: 0.7rem;
  color: var(--oi-gris-suave);
  flex: 1;
  min-width: 200px;
}

.report-footer__back {
  font-family: var(--font-meta);
  font-size: 0.8rem;
  font-weight: 500;
  color: var(--oi-azul-acento);
  text-decoration: none;
  white-space: nowrap;
  cursor: pointer;
  transition: color 0.2s ease;
}

.report-footer__back:hover {
  color: var(--oi-azul-primario);
  text-decoration: underline;
}

.report-footer__back:focus-visible {
  outline: 2px solid var(--oi-azul-acento);
  outline-offset: 2px;
  border-radius: 4px;
}

/* ─── Print ─── */
.print-only {
  display: none;
}

.print-header {
  display: none;
  align-items: center;
  gap: 1rem;
  margin-bottom: 1rem;
  padding-bottom: 1rem;
  border-bottom: 2px solid var(--oi-azul-primario);
}

.print-header__logos {
  display: flex;
  align-items: center;
  gap: 1rem;
  flex-shrink: 0;
}

.print-header__logo {
  height: 44px;
  width: auto;
  object-fit: contain;
}

.print-header__logo--condor {
  height: 36px;
}

.print-footer {
  display: none;
  margin-top: 2rem;
  padding-top: 1rem;
  border-top: 2px solid var(--oi-azul-primario);
  text-align: center;
  break-inside: avoid;
  page-break-inside: avoid;
}

.print-footer__logos {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 1.25rem;
  margin-bottom: 0.75rem;
}

.print-footer__logo {
  height: 36px;
  width: auto;
  object-fit: contain;
}

.print-footer__logo--condor {
  height: 28px;
}

.print-footer__legal {
  margin: 0 0 0.35rem;
  font-family: var(--font-meta);
  font-size: 0.8rem;
  color: var(--oi-gris-texto);
}

.print-footer__meta {
  margin: 0;
  font-family: var(--font-meta);
  font-size: 0.72rem;
  color: var(--oi-gris-suave);
}

.print-header h1 {
  margin: 0;
  font-family: var(--font-heading);
  font-size: 1.25rem;
  color: var(--oi-azul-primario);
}

.print-header p {
  margin: 0.25rem 0 0;
  font-size: 0.85rem;
  color: var(--oi-gris-suave);
}

@media print {
  body {
    background: #fff;
    padding-bottom: 0;
    font-size: 11pt;
  }

  .print-only,
  .print-header {
    display: flex !important;
  }

  .print-footer {
    display: block !important;
  }

  .report-topbar,
  .report-footer,
  .filters,
  .detail-panel,
  .no-print,
  .table-scroll {
    display: none !important;
  }

  .report-main {
    padding: 0;
    max-width: none;
  }

  .charts-grid {
    gap: 0.65rem;
  }

  .chart-card {
    overflow: hidden;
    padding: 0.65rem 0.85rem 0.75rem;
  }

  .chart-card h3 {
    margin-bottom: 0.5rem;
    font-size: 0.8rem;
  }

  .chart-wrap {
    position: relative;
    height: 170px !important;
    max-height: 170px;
    width: 100%;
    overflow: hidden;
  }

  .chart-wrap canvas {
    display: block !important;
    max-width: 100% !important;
    max-height: 100% !important;
  }

  .layout {
    grid-template-columns: 1fr;
  }

  .kpi,
  .chart-card,
  .table-card {
    break-inside: avoid;
    page-break-inside: avoid;
    box-shadow: none;
    border: 1px solid #ccc;
  }
}

/* ─── Responsive ─── */
@media (max-width: 1024px) {
  .report-topbar__inner {
    grid-template-columns: 1fr;
    text-align: center;
  }

  .report-topbar__brand {
    justify-content: center;
  }

  .report-topbar__actions {
    justify-content: center;
  }

  .layout {
    grid-template-columns: 1fr;
  }

  .detail-panel {
    position: static;
    max-height: none;
  }
}

@media (max-width: 900px) {
  .charts-grid {
    grid-template-columns: 1fr;
  }
}

@media (max-width: 640px) {
  .report-main {
    padding: 1rem;
  }

  .report-topbar__inner {
    padding: 1rem;
  }

  .filters select,
  .filters input[type="search"] {
    min-width: 100%;
    width: 100%;
  }

  .filters__field {
    width: 100%;
  }

  .report-footer__inner {
    flex-direction: column;
    align-items: flex-start;
    text-align: left;
  }
}

@media (prefers-reduced-motion: reduce) {
  *,
  *::before,
  *::after {
    animation-duration: 0.01ms !important;
    transition-duration: 0.01ms !important;
  }

  html {
    scroll-behavior: auto;
  }

  .loading__spinner {
    animation: none;
    border-top-color: var(--oi-azul-primario);
  }
}